PRIVATE MESSAGE FEATURE
Posted: Fri Jun 07, 2019 3:20 pm
Readers,
The issue of Private Messages appears to need to be addressed. Administration receives inquiries on a regular basis, asking why messages they have sent remain in their outbox.
It may not be apparent to many how the system works, and all too many are not checking to see if they have one or more waiting, or they are simply being ignored. For that reason I'd like to refresh memories and suggest that readers pay a little more attention to them.
I'll start with how the system works.
When a readers sends a private message, once the send button is hit, the message moves to the sender's outbox, where it will remain until it is opened by the recipient. At that time it will then show on the sender's end as having been sent. It will remain in the outbox until that time, and the only way for it to be removed is to be opened by the recipient (which is how the sender knows it has been received), or to be deleted by the sender.
Board display type will likely make a difference in what reader's see when a PM is sent to them. My personal choice is Allan Style - SUBSILVER. With this choice, beneath the Search bar, which is found at the top right corner of the screen, there is a Notifications line, which will have a random number within a red mark. To the right of that mark appears the words Private messages, which will also display a red mark when messages are waiting. Within the red mark will be a number describing the number of messages.
In addition to the above, the board automatically sends out notice of private messages having been sent. These notices are sent via the email address that was used when the reader registered with the board. For that reason, the email address should represent the one being used, and should be kept up to date. The notice received will identify the sender.
H
The issue of Private Messages appears to need to be addressed. Administration receives inquiries on a regular basis, asking why messages they have sent remain in their outbox.
It may not be apparent to many how the system works, and all too many are not checking to see if they have one or more waiting, or they are simply being ignored. For that reason I'd like to refresh memories and suggest that readers pay a little more attention to them.
I'll start with how the system works.
When a readers sends a private message, once the send button is hit, the message moves to the sender's outbox, where it will remain until it is opened by the recipient. At that time it will then show on the sender's end as having been sent. It will remain in the outbox until that time, and the only way for it to be removed is to be opened by the recipient (which is how the sender knows it has been received), or to be deleted by the sender.
Board display type will likely make a difference in what reader's see when a PM is sent to them. My personal choice is Allan Style - SUBSILVER. With this choice, beneath the Search bar, which is found at the top right corner of the screen, there is a Notifications line, which will have a random number within a red mark. To the right of that mark appears the words Private messages, which will also display a red mark when messages are waiting. Within the red mark will be a number describing the number of messages.
In addition to the above, the board automatically sends out notice of private messages having been sent. These notices are sent via the email address that was used when the reader registered with the board. For that reason, the email address should represent the one being used, and should be kept up to date. The notice received will identify the sender.
H